Refund Policy
Effective
We want you to be happy with . Every new shop can try it free for days before paying anything.
1. Your first payment — -day money-back guarantee
If you are not satisfied, ask for a refund within days of your first payment for a plan and we will refund it in full. No reason needed.
2. Renewals
- Monthly plans: renewal payments are not refunded, but you can cancel at any time and keep access until the end of the month you paid for.
- Yearly plans: if you cancel within days of a yearly renewal, we refund that renewal in full. After that, the plan stays active until the end of the paid year.
3. Problems on our side
If the Service is unavailable for a long time because of a problem on our side, or you were charged by mistake (for example twice), we will refund the affected amount.
4. How to ask
Email our support from your account email with your shop name. Refunds go back to the original payment method, normally within 10 business days. When a payment partner (such as Paddle.com) processed your payment, the refund is made through them.
5. After a refund
The plan ends when the refund is made. Your data stays available to view and download for 60 days.